Jasberries Privacy Policy

Last Updated: June 2026

Jasberries respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Pickup information

  • Order details

How We Use Information

We use personal information to:

  • Process orders

  • Arrange deliveries and pickups

  • Communicate regarding orders

  • Provide customer support

  • Improve our products and services

Information Sharing

Jasberries does not sell, rent, trade, or share customer personal information with third parties for marketing purposes.

Information may be disclosed only when necessary to:

  • Complete deliveries

  • Comply with legal obligations

  • Protect the rights, safety, and security of Jasberries and its customers

Data Security

We take reasonable precautions to protect customer information from unauthorized access, misuse, or disclosure.

Cookies and Analytics

Our website may use cookies and analytics tools to improve website functionality and user experience.

Your Rights

You may contact us at any time to request corrections or updates to your personal information.

Changes to This Policy

Jasberries may update this Privacy Policy periodically. Any updates will be posted on this page.

Contact

If you have questions regarding this Privacy Policy, please contact Jasberries using the contact information provided on our website.

Payment, Cancellation, Refund, and Allergy Policy

Payment Policy

Standard Orders

All standard orders and color orders must be paid in full at the time the order is placed.

Custom Orders

Custom orders require a 50% non-refundable deposit at the time of booking. The remaining balance is due upon pickup or delivery.

Cancellation Policy

Standard Orders

Orders canceled at least 48 hours before the scheduled pickup or delivery date will not incur a cancellation fee.

Custom Orders

Custom orders canceled at least 48 hours before the scheduled pickup or delivery date will not incur a cancellation fee.

If a custom order is canceled within 24 hours of the scheduled pickup or delivery date, the customer forfeits their 50% deposit.

Refund Policy

Refunds may be issued only if Jasberries has not purchased supplies for the order and has not begun preparation of the customer's order.

Once supplies have been purchased or production has started, refunds will not be available.

Allergy Disclaimer

Jasberries products may contain or come into contact with common allergens, including but not limited to:

  • Milk

  • Soy

  • Coconut

Our chocolate-covered strawberries are made using ingredients that may contain dairy and soy products. We also use coconut oil in the preparation of certain products.

While we strive to maintain safe food-handling practices, all products are prepared in a shared environment. We cannot guarantee that any product is completely free from allergens or cross-contact.

Customers with food allergies or dietary sensitivities are responsible for reviewing ingredient information and determining whether our products are suitable for their needs.

By purchasing from Jasberries, customers acknowledge and accept the risk associated with consuming products prepared in a shared food preparation environment.